UniBet Privacy Policy

At UniBet, we are committed to protecting your privacy and safeguarding the personal data you share with us. This UniBet Privacy Policy explains how we collect, use, store and protect your information when you register an account, use the UniBet app, or play at UniBet Casino online. By creating a UniBet login and using our services, you agree to the practices described below.

Who We Are

UniBet Casino online is operated by Optdeck Service Limited, a company registered in Malta under number C 96335, with its registered office at Level 6 - The Centre, Tigne Point, Sliema TPO 0001, Malta. We are part of FDJ United, and Kindred Group Plc is named as the group under which data sharing and transfers of account rights take place. We hold a Netherlands Kansspelautoriteit remote gambling licence, number 1730/01.267.175, and our operations are governed by Dutch law, with the Netherlands as the place of agreement.

Information We Collect

When you register a uni bet account, download the unibet app, or place a bet through casino unibet, we collect a range of personal information necessary to provide our services and meet our legal obligations.

• We collect registration details such as your name, date of birth, address, email address and telephone number
• We record identity verification documents required to comply with anti-money laundering and licensing obligations
• We gather financial information, including payment method details used for deposits and withdrawals via iDEAL, Visa, Mastercard, Trustly, PayPal and other supported options
• We track your gaming activity across our slots, live casino, poker, bingo and sportsbook products to improve our services and enforce responsible gambling limits
• We collect technical data such as IP address, device type, browser information and login history whenever you access your uni bet login
• We store communication records from live chat, email and telephone support interactions

How We Use Your Data

We use the information we collect to operate UniBet Online Casino safely, fairly and in compliance with applicable gambling regulations. Our purposes include verifying your identity, processing deposits and withdrawals, preventing fraud, and enforcing the mandatory session, deposit and balance limits every player must set upon registration. We also use your data to personalise your experience with the UniBet bonus offers, unibet welcome bonus promotions, and tournament notifications relevant to your play across slots, live casino and poker. Additionally, we may use aggregated data to assess average disposable income when determining whether additional deposit limits are appropriate for your account.

Marketing Communications

With your consent, we may send you information about the latest unibet bonus code offers, unibet promo code campaigns, new unibet slots releases, or upcoming poker festivals such as Unibet Open. You can withdraw your consent to marketing communications at any time through your account settings or by contacting our support team.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Companies within the Kindred Group Plc structure, under which data sharing and transfers of account rights take place
• Payment providers processing your deposits and withdrawals, including bank transfer providers used for your verified counter-account
• Regulatory authorities, including the Netherlands Kansspelautoriteit, as required under our gambling licence
• Game and platform providers such as Kambi Malta Ltd, Relax Gaming Limited, Evolution Gaming, Pragmatic Play and Stakelogic Live, where necessary to deliver our slots, live casino, poker and bingo products
• Fraud prevention and identity verification services engaged to protect our players and our business
• Law enforcement agencies where legally required

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the unibet app to remember your preferences, keep you securely logged in, and analyse how you interact with UniBet Casino online. Cookies also help us tailor promotional content, including sportsbook offers like Uniboosts and the Combo Booster. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our services.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. Our systems use encryption for sensitive data transmissions, and access to your account information is restricted to authorised personnel only. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to keep your uni bet login credentials confidential and to notify us immediately of any suspected unauthorised access.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including compliance with our licensing, tax and anti-money laundering obligations. Where your account remains inactive for twelve months, we may apply a monthly administration fee as described in our terms, with thirty days' notice provided beforehand. Once retention periods expire, we securely delete or anonymise your data in accordance with applicable law.

Your Rights

As a resident of the European Economic Area, you have rights under the General Data Protection Regulation regarding your personal data. These rights include:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request erasure of your data, subject to our legal and regulatory retention obligations
• The right to object to or restrict certain processing activities
• The right to data portability
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact us through the Help Centre, live chat, telephone or email support, all available 24 hours a day.

Age Restrictions and Player Protection

Our services, including all welcome bonus offers, are available only to players aged 24 and over. We use the personal data collected during registration to verify your age and identity before granting access to UniBet Casino online, and we take player protection seriously through mandatory limits and responsible gambling tools.

International Data Transfers

As part of operating across multiple regulated markets, including our market-specific sites for Belgium, Denmark, Sweden, Ireland and other territories, your data may be transferred outside of your home country. Where this occurs, we ensure appropriate safeguards are in place, consistent with our obligations under GDPR and our licensing framework.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will notify you of significant changes through our website or via email, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out through our Help Centre, live chat, or telephone support, all available around the clock. We are here to assist you with any concerns regarding your privacy while you enjoy our sportsbook, unibet live casino, poker and bingo products.